jbdjili Privacy Policy

1. Introduction

jbdjili is one of the Philippines' trusted online casino and sports betting platforms, serving Filipino players from Manila, Makati, Cebu, Davao, Quezon City, and across the archipelago. As a platform that handles sensitive player information — including financial data and identity documents — jbdjili takes its data protection responsibilities seriously.

This Policy applies to all personal data collected through the jbdjili website, mobile browser experience, customer support channels, and any other service delivered under the jbdjili brand. It applies to all registered players, prospective registrants, and visitors to jbdjili.net.

This Policy should be read alongside jbdjili's Terms and Conditions and Responsible Gaming Policy. In the event of any conflict between this Policy and another jbdjili document, this Privacy Policy governs with respect to personal data matters.

jbdjili operates under the regulatory framework of the Philippine Amusement and Gaming Corporation (PAGCOR), and our data practices are aligned with applicable Philippine data protection legislation, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations administered by the National Privacy Commission (NPC).

2. Data Controller

For the purposes of applicable Philippine data protection law, jbdjili acts as the Personal Information Controller (PIC) — the entity that determines the purposes and means of processing your personal data. All data collected through jbdjili.net is processed under the authority and responsibility of jbdjili.

In cases where jbdj ili engages third-party service providers (such as payment processors, KYC verification services, or analytics providers) to process personal data on our behalf, those providers act as Personal Information Processors (PIPs) and are bound by data processing agreements that require them to handle your data in accordance with this Policy and applicable law.

Contact details for jbdjili's Data Protection Officer (DPO) are provided in Section 14 of this Policy.

3. Data We Collect

jbdjili collects the following categories of personal data from players and visitors. The specific data collected depends on how you interact with the platform.

3.1 Registration & Identity Data

• Full legal name as appearing on a valid Philippine government-issued ID
• Date of birth (used to verify the 21+ age requirement under PAGCOR regulations)
• Gender
• Registered email address
• Mobile number (Philippines format)
• Residential address (barangay, city/municipality, province)
• Nationality

3.2 Identity Verification (KYC) Data

• Copies of valid Philippine government-issued IDs — including PhilSys National ID, passport, driver's license, SSS ID, GSIS ID, or PRC ID
• Selfie photographs or liveness-check images submitted during identity verification
• Proof of address documents where required
• Source of funds documentation where applicable under AML compliance requirements

3.3 Financial & Transaction Data

• Deposit and withdrawal transaction records (amounts, timestamps, payment method used)
• GCash account reference, PayMaya account reference, BPI, BDO, or Metrobank account details as provided for payment processing
• Account balance history and bonus credit records
• Wagering activity records, including bet amounts, game types, win/loss outcomes, and session timestamps

3.4 Technical & Device Data

• IP address and approximate geographic location derived from IP
• Device type, operating system, and browser type and version
• Unique device identifiers
• Session login and logout timestamps
• Pages visited, navigation paths, and time spent on platform sections

3.5 Communications Data

• Records of correspondence with jbdjili customer support via email or live chat
• Complaint and dispute records
• Responses to voluntary player surveys or feedback forms

3.6 Responsible Gaming Data

• Self-imposed deposit limits, loss limits, session time limits, and cooling-off periods set by the player
• Self-exclusion requests and the duration and effective date of any self-exclusion
• Responsible gaming tool usage history

4. How We Collect Your Data

jbdjili collects personal data through the following channels:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or interact with any form or feature on the jbdjili platform.
• Automatically through platform use: Technical and device data is collected automatically via server logs, session tracking technologies, and cookies when you access jbdjili.net. See Section 7 for full details on cookies.
• From third-party verification providers: Where jbdjili uses external KYC or identity verification services, those providers may return enriched data about a player's identity or document authenticity. Such data is handled under this Policy.
• From payment processors: GCash, PayMaya, BPI, BDO, and Metrobank may provide transaction confirmation data to jbdjili for the purpose of crediting deposits or confirming withdrawal completion.
• From fraud and AML screening services: jbdjili may obtain risk-signal data from anti-fraud or anti-money laundering screening services where legally permissible, to protect the platform and comply with PAGCOR obligations.

5. Purpose & Legal Basis for Processing

jbdjili processes personal data only where a lawful basis exists under the Data Privacy Act of 2012 (RA 10173). The following table sets out the primary purposes for which jbdjili processes your data and the legal basis for each:

Where jbdjili relies on consent as the legal basis for processing — most notably for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

6. Sharing Your Personal Data

jbdjili does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Your personal data may be shared only in the following circumstances:

• Payment Processors: GCash, PayMaya, BPI, BDO, and Metrobank receive the minimum data necessary to process your financial transactions. These providers are independent data controllers subject to their own privacy policies.
• KYC & Identity Verification Providers: Third-party providers engaged by jbdjili to conduct document verification and liveness checks during KYC processing. These providers act as Personal Information Processors under written agreement with jbdjili.
• Fraud & AML Screening Services: Where necessary to prevent financial crime, jbdjili may share limited data with certified anti-fraud or AML service providers.
• Game Content Providers: Game studios that supply games to the jbdjili platform may receive anonymised or pseudonymised technical data related to gameplay sessions for the purpose of game functionality and RNG audit compliance.
• Regulatory Authorities: jbdjili is legally required to report certain information to PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other competent Philippine government bodies when required by law.
• Law Enforcement: jbdjili will disclose personal data to law enforcement agencies when required by a valid legal order, court order, or regulatory directive.
• Corporate Transactions: In the event of a merger, acquisition, or corporate restructuring, player data may be transferred to a successor entity subject to equivalent data protection commitments.

7. Cookies & Tracking Technologies

jbdjili uses cookies and similar tracking technologies to operate the platform effectively, remember your preferences, and understand how players use the site. The following cookie categories are used on jbdjili.net:

• Strictly Necessary Cookies: Essential for the operation of jbdjili.net. These include session authentication cookies that keep you logged in and security cookies that protect against cross-site request forgery (CSRF). These cannot be disabled without breaking core platform functionality.
• Functional Cookies: Allow jbdjili to remember your preferences — such as your preferred language, last visited game category, and responsible gaming settings — to provide a more personalised experience.
• Analytics Cookies: Used to collect aggregated and anonymised data about how visitors navigate jbdjili.net, which pages are most visited, and how players interact with platform features. This helps jbdjili improve the platform experience. Analytics data is not linked to individual player identities.
• Security & Fraud Prevention Cookies: Used to detect suspicious behaviour, bot activity, and attempted account takeovers. These cookies are part of jbdjili's platform integrity systems.

You may control cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will prevent you from logging in to your jbdjili account. jbdjili does not use third-party advertising or retargeting cookies.

8. Data Retention

jbdjili retains personal data for as long as necessary to fulfil the purposes described in this Policy and to comply with applicable legal, regulatory, and audit obligations. The following general retention periods apply:

When personal data is no longer required, jbdjili securely deletes or anonymises it in accordance with industry-standard data destruction procedures.

9. Data Security

jbdjili implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Key security measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your browser and jbdjili.net is encrypted using industry-standard TLS protocols. Look for the padlock icon in your browser address bar.
• Encrypted Data Storage: Sensitive personal data and financial records stored on jbdjili infrastructure are encrypted at rest using AES-256 encryption.
• Access Controls: Access to player personal data is restricted on a strict need-to-know basis. jbdjili staff accessing player data are subject to access logging, role-based permissions, and confidentiality obligations.
• Two-Factor Authentication (2FA): jbdjili supports 2FA for player accounts to provide an additional layer of login security.
• Intrusion Detection & Monitoring: jbdjili's infrastructure is monitored 24/7 for suspicious activity, intrusion attempts, and data anomalies.
• Third-Party Security Audits: jbdjili engages independent security professionals to conduct periodic vulnerability assessments and penetration testing of the platform.
• Payment Data Isolation: Full payment card or e-wallet account credentials are never stored on jbdjili servers. Financial data is processed exclusively through certified payment processors.

Despite these measures, no system connected to the internet can be guaranteed 100% secure. jbdjili encourages players to use strong, unique passwords for their jbdjili accounts and to enable 2FA where available. If you suspect your account has been compromised, contact jbdjili support immediately at [email protected].

10. Your Data Rights

As a data subject under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by jbdjili. You may exercise these rights by contacting jbdjili's Data Protection Officer as described in Section 14.

jbdjili will respond to all verifiable data subject requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further two (2) months, of which jbdjili will inform you within the initial 30-day period.

Please note that certain rights — particularly the right to erasure — may be limited where jbdjili is required by law to retain your data (e.g., AML and PAGCOR retention obligations). jbdjili will clearly explain any such limitations when responding to your request.

If you are not satisfied with jbdjili's response to a data rights request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines at privacy.gov.ph.

11. Minors & Age Verification

jbdjili strictly enforces the minimum age of 21 years for all registered players, in compliance with PAGCOR regulations governing online gambling in the Philippines. jbdjili does not knowingly collect personal data from individuals under the age of 21.

Age verification is conducted as part of the registration process and is reinforced through mandatory KYC document submission. If jbdjili discovers that a registered account belongs to a person under 21 years of age:

• The account will be permanently closed immediately upon discovery.
• All deposits made by the underage individual will be returned to the original payment method.
• All wagering activity conducted by the underage individual will be voided.
• The personal data of the underage individual will be deleted from jbdjili's systems as soon as the above steps are completed, subject to any mandatory regulatory reporting obligations.

If you are a parent or guardian and believe your minor child has accessed or registered on jbdjili without your knowledge, please contact jbdjili support immediately at [email protected] so that the matter can be investigated and the account closed promptly.

12. International Data Transfers

jbdjili primarily stores and processes player data within the Philippines. In limited circumstances, certain data may be processed by third-party service providers whose infrastructure is located outside the Philippines — for example, cloud hosting providers, KYC technology vendors, or game studio analytics systems.

Where personal data is transferred outside the Philippines, jbdjili ensures that adequate safeguards are in place in accordance with RA 10173, including:

• Executing data processing agreements that incorporate the NPC's standard contractual clauses or equivalent protections.
• Conducting transfer impact assessments where required by the NPC's guidelines.
• Engaging only with third-party processors that have demonstrated compliance with internationally recognised data protection standards (e.g., ISO 27001 certification).

Players who wish to obtain further information about specific international transfer safeguards applicable to their data may submit a request to jbdjili's Data Protection Officer as described in Section 14.

13. Changes to This Privacy Policy

jbdjili reserves the right to update, revise, or replace this Privacy Policy at any time to reflect changes in our data practices, applicable law, PAGCOR regulatory requirements, or platform features. The effective date of the most current version will always be displayed at the top of this page.

Where changes are material — meaning they significantly affect your rights or the way jbdjili processes your personal data — jbdjili will provide notice via a prominent banner on jbdjili.net and, where practicable, by email to your registered address prior to the changes taking effect.

Your continued use of jbdjili following the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any revision to this Policy, you should cease using jbdjili and may request account closure in accordance with the Terms and Conditions.

Previous versions of this Privacy Policy are retained in jbdjili's internal records and may be made available upon request to the Data Protection Officer.

14. Contact & Data Protection Officer

For any questions, concerns, or requests related to this Privacy Policy or your personal data rights, you may contact jbdjili through the following channels. All contact information is provided as plain text and is not a clickable link.

jbdjili's Data Protection Officer is responsible for overseeing compliance with RA 10173 and this Privacy Policy, and serves as the primary point of contact for the National Privacy Commission with respect to jbdjili's data processing activities.

We aim to acknowledge all data privacy enquiries within two (2) business days and to provide a substantive response within thirty (30) calendar days. For urgent matters involving potential data breaches or account security incidents, please mark your message as "URGENT — Data Security" to ensure prioritised handling by jbdjili's security team.